Terms of Service

Using This Online Store

To keep customer expectations clear about using this online store, customers should understand that these Terms apply to the use of melin and purchases from this U.S.-market online store. Customers are responsible for providing accurate account, billing, delivery, and contact information.

Product Information

For an accurate overview of product information, our policy provides that product pages provide the current details for performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. Size, material, care, and safety information should be checked on the relevant product page and is not replaced by these Terms.

Payment Currency and Taxes

For practical reference regarding payment currency and taxes, please note that prices and payments are in USD unless checkout expressly states otherwise. Taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

As part of our standards for how to reach us, we apply this requirement: questions may be sent to support@melinmark.shop or 570-905-4694 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Order Review and Cancellation

For an accurate overview of order review and cancellation, our operating standard is that we can review, restrict, or cancel an order when payment cannot be authorized, information is inaccurate, inventory is unavailable, or fraud screening identifies a material risk.

For transparency around order review and cancellation, the applicable commitment is that an order can be cancelled before dispatch when fulfillment has not begun. After shipment, returns and exchanges are handled under the Refund Policy.

Fulfillment and Post-Purchase Rights

For a concise explanation of fulfillment and post-purchase rights, the requirement is as follows: standard U.S. shipping is free. Processing normally takes 1–2 business days and estimated carrier transit is 4–6 business days.

For practical reference regarding fulfillment and post-purchase rights, our service position is that eligible no-reason returns and exchanges remain available for 30 days following delivery. melin pays approved return shipping. Approved refunds are issued within 5–10 business days after receipt and inspection.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinmark.shop

Phone: 570-905-4694

Physical address: 2769 Short St, Cottondale FL 32431, United States